Mastering Your Mindset for Effective Conversations
When we look at how we approach Crucial Conversations and what we do in the moment, it pays to pay attention to our behaviour. How
Suggested Topics You Might Like :
When we look at how we approach Crucial Conversations and what we do in the moment, it pays to pay attention to our behaviour. How
We do a lot of work in healthcare and we were called into a hospital that was having problems. In addition to high turnover rates
You might be thinking how can CPR solve a confrontation!? I’m not talking about cardiopulmonary resuscitation. When watching others confront problems, many of us don’t
Distracted people don’t impact others — at least not positively. It’s time to put distractions aside and be present. Here’s why:
We’re affected by our interactions with others — for good or bad. When we intentionally choose to uphold our values, those interactions are much more likely to be positive. Here’s why:
We usually know if someone is being genuine or not. If they’re not, we dismiss them, giving little value to what they say and do. If they are, they hold the potential to dramatically impact our lives.
Our interactions with people cause us to think about the world differently. When these interactions cause us to change our lives, that’s a moment of impact. Here’s how to recognise them in everyday life:
Most people struggle with motivation, but it’s not the only reason we fail to meet our goals. There are six sources of influence — and not all are working to our advantage. What are you missing?
If you’re stuck in an ongoing problem, maybe you’re failing to recognise a conversation you need to have. Here’s how to generate the dialogue that will solve your issue.
Many people are reluctant to speak up when they see a problem, or they speak up so harshly they make the issue worse. These behaviours creep into our organisations, destroying our culture, relationships, and productivity from the inside out. Here’s how:
All of us are stuck somewhere in our lives — personally or professionally — and we’re not getting the results we want. What moves us beyond the dilemma is the ability to hold an effective conversation.
Organisations don’t behave, people do. To find a real, effective solution to your long-time problem, look at who’s involved and consider why they’re really acting that way.
Conflicts are not the fault of one person. It takes interaction to create a real confrontation. Here’s how you might be contributing to the problem.
The amygdala is a part of the brain that stimulates an impulsive response. In a dangerous situation, it can save our lives. In a confrontation, it can ruin the relationship. Here’s what to do about it:
The way confrontations develop isn’t complicated… but it is more than a simple cause-effect relationship. In between our observation and response, an entire path unfolds. Here’s the piece you’re likely missing.
Learn the skills to hold tough conversations successfully.
Join Phil Crothers at Breakfast as he Explores How Xero Improved Employee Wellbeing and Psychological Safety
Crucial Dimensions is a global partner of Crucial Learning
and authorised to sell Crucial Learning courses
in
Australia and New Zealand
Learn the skills to hold tough conversations successfully.
We will only send you awesome stuff