Crucial Dimensions Blog Post

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How to Become More Convincing in a Crucial Conversation

How we start a crucial conversation matters. It determines if we’ll get great results or create a whole new set of problems. Specifically, the opening 30 seconds are extremely critical. Before we do anything else, we need to be clear on our goal — which isn’t to convince or compel. The real goal is to get better results. Here’s how:

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Costly Conversations: Is Poor Communication Breaking Your Bottom Line?

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