Trusted by the best

Crucial
Dimensions
is
the
licensee
in
Australia
and
New
Zealand
for
the
US
based
Crucial
Learning
training
programs.
All
the
programs
are
evidence
based
and
are
the
subject
of
books
on
the
New
York
Times
bestsellers
list.
The
team
at
Crucial
Dimensions
have
been
delivering
these
world
class
programs
for
over
15
years.

The Crucial Dimensions Team

Josh Marshall
General Manager

An experienced leader with a track record of transforming workplace cultures, Josh is dedicated to building safer environments that enhance organisational effectiveness and drive high performance.

Geoff Flemming
Client Partner & Director

An original founder of Crucial Dimensions back in 2010, Geoff knows the Crucial Learning programs intimately and works closely with a range of clients to ensure they gain maximum value from their training.

Emma Marshall
Client Partner

Bringing expertise in psychological safety and behaviour change, Emma is passionate about supporting clients to build capability, foster positive workplace cultures, and achieve lasting impact.

Febby Bustamante
Client operations Manager

Febby has been Customer Service Manager with the Crucial Dimensions team since 2014. There is not a client story she does not know, a question she cannot answer or a problem she cannot solve.

Amy Donovan
Marketing Manager

Amy has business and health science degrees majoring in marketing and psychology from the University of Western Australia. You will see her marketing messages on all your social media platforms and popping up in your inbox.

Brad Rilatt
Master Trainer | NSW

Brad’s experience as a Master Trainer dates back before Crucial Dimensions was formed in 2010. He is a font of knowledge on all the programs and receives rave reviews for his facilitation on every course he delivers.

Valerie Lew-Kiedrowski
Master Trainer | NSW

Valerie is a long-term Master Trainer with extensive management and board experience. She has facilitated the Crucial Learning courses globally, with a focus on helping organisations develop thriving cultures and positive workplace behaviours.

Roger Hunter
Master Trainer | SA

Roger is obsessed with the science of being human—turning workplaces into thriving hubs where people grow, thrive, and productivity soars. Think innovation meets psychology, anthropology, and sociology, all through having better conversations.

Kristy Meates
Master Trainer | NZ

A New Zealand native, Kristy is well versed in all the Crucial Learning programs and has been delivering training as a Crucial Dimensions partner for more than a decade. She is experienced across all industry and government sectors.

Beverley Sutherland
Trainer | VIC

Beverley is an organisational psychology specialist with senior leadership experience, a dynamic facilitator, and a committed change agent dedicated to fostering safe, positive, and effective workplace cultures.

Kim Chute
Trainer | WA

Kim is a dynamic facilitator with 25+ years’ experience delivering impactful results-oriented professional development training for corporate and academic clients, across Australia and internationally in various sectors.

Neil McDonald
Trainer | QLD

Neil is highly recognised for his extensive career in senior leadership roles within Queensland Education. He is now a qualified executive coach and a Crucial Dimensions trainer working across Australia and New Zealand.

Mike Conneely
Trainer | WA

A highly accomplished leader and facilitator, with extensive experience across all sectors, Mike is driven to empower individuals and teams through meaningful learning experiences, aligning individual aspirations with organisational success.

Our partners

WALGA is a member-based organisation representing all 139 Local Governments in Western Australia. As a Preferred Supplier on WALGA’s Preferred Supplier Panel, all WA councils can easily access our evidence-based communication and training courses, helping local government leaders and staff build trust, accountability, and stronger workplace cultures.

Find a Trainer
for your industry