Coaching to Embed Skills

Strengthen communication and accountability in your organisation through our targeted skills reinforcement program. Empower your teams to consistently apply crucial skills for lasting success.

  • Maintain and deepen crucial communication skills.
  • Boost team performance and alignment.
  • Ensure long-term application and results.
Download Group Coaching Overview [PDF]Download Conversation Champions Overview [PDF]
Team sitting in a meeting.

Experience the power of group coaching with our certified experts

Our Coaching program is designed for graduates of Crucial Conversations, Crucial Accountability, and Crucial Influence training. This program ensures that key skills are sustained and effectively applied in daily work environments, improving both individual and team outcomes.

Revisit essential concepts to reinforce skills

One of our coaches will take your participants through a refresher session on the core ideas and techniques learned during their previous training, ensuring the retention of critical communication skills.

  • Reduces skill decay over time
  • Reinstates confidence in handling difficult conversations
  • Reinforces behavioural change for long-lasting impact

Engage senior leadership

Our Coaches can show senior leaders a series of techniques and practices that can help everyone in their organisation to embed all the skills they have learned in training.

  • Encourages senior leadership involvement in staff development
  • Builds a supportive team dynamic across all levels
  • Promotes a culture of personal and professional growth

Coaching and support for internal trainers

Our coaches can help your internal Crucial Skills trainers understand how to build post training strategies that can help every course participant better practice and embed their Crucial Conversations skills.

  • Enhance internal trainer practical skill sets
  • Provides post course support and strategic focus
  • Strengthens the practical application of skills

Develop a team to champion the use of all Crucial Skills

Our Coaches will work with graduates of the training programs to help them become Champions who lead the embedding of the Crucial Skills by personal actions and the encouragement of other graduates.

  • Champions promote the consistent application of new skills
  • They lead the way by demonstrating a personal commitment to the skills
  • The coaching program ensures a spread of responsibility for obtaining desired skill usage back in the workplace

Our approach

We have coaching solutions for your organisation

Frequently asked questions

What is Group Coaching, and who is it for?

Our Group Coaching program is designed for individuals who have completed Crucial Conversations, Crucial Accountability, or Crucial Influence training. It provides continued support to help participants apply and reinforce these skills in their daily work.

How does Group Coaching help reduce skill decay over time?

By regularly revisiting training concepts and practicing skills, participants can reduce skill decay, ensuring these crucial abilities become second nature and are effectively embedded.

How can Group Coaching improve team performance and alignment?

By reinforcing key communication and accountability skills, Group Coaching enables teams to communicate more effectively, fostering better alignment and collaboration toward shared goals.

What are the long-term benefits of Group Coaching for an organisation?

Group Coaching leads to a more skilled, aligned, and supportive team environment, which boosts performance, fosters personal growth, and ensures that crucial skills are sustained for long-term success.

How often should Group Coaching sessions be held to maximise effectiveness?

We recommend regular coaching sessions, such as monthly or quarterly, to maintain skill relevance, provide ongoing support, and continuously reinforce participants' confidence in applying their training in real-world situations.