Crucial Influence Change Management Training

Unlock sustainable change with Crucial Influence change management training. Transform your approach to leadership, behaviour change and influencing by gaining evidence-based skills to implement lasting improvements, and drive meaningful and enduring results.

Man explaining required changes to a team.

Tackling your organisational challenges head on

Transform resistance into engagement during change.

In today's rapidly evolving business landscapes across Australia and New Zealand, implementing organisational change can be challenging. Crucial Influence training equips leaders with a powerful model to identify vital behaviours, diagnose barriers to change, and leverage multiple sources of influence to drive sustainable transformation.

  • Increase success rate of all change management initiatives
  • Reduce employee resistance to change
  • Enhance organisational agility and adaptability
  • Build the influencing skills of leaders

Create a proactive safety mindset across all levels of your organisation.

Despite strong regulations, workplace safety remains a critical concern in many Australian and New Zealand industries. Crucial Influence training provides leaders with influence tools to identify and reinforce vital safety behaviours, creating a culture where safety is everyone's responsibility.

  • Reduce workplace accidents and injuries
  • Increase employee participation in safety initiatives
  • Improve compliance with safety regulations and procedures

Bridge cultural gaps to lead effectively in diverse workplaces.

The Crucial Influence leadership course teaches leaders to identify the vital behaviours that drive success in multicultural environments. By recognising crucial moments where cultural differences can make or break outcomes, leaders learn to strategically apply the six sources of influence model.

  • Elevate team performance through culturally intelligent leadership
  • Improve skills in applying the six sources of influence to overcome cultural barriers and drive positive change in diverse teams
  • Enhance ability to identify and leverage crucial moments in cross-cultural interactions, leading to more effective leadership interventions

Transform disengagement into motivated, high-performing teams.

Employee engagement is a persistent challenge for many organisations. Crucial Influence empowers leaders to identify the root causes of disengagement and apply a comprehensive strategy to boost motivation, capability, and productivity across their teams.

  • Increase employee motivation and job satisfaction
  • Improve team performance and productivity
  • Reduce turnover and associated costs

Create a culture that embraces change and drives innovation through influential leadership.

Innovation is key for long-term success in any competitive market. Crucial Influence training equips leaders to be better change managers, with strategies to drive creativity and agility. By identifying vital behaviours that spark innovation, recognising crucial moments for adaptive decision-making, and leveraging the six sources of influence, leaders can foster an environment where new ideas thrive and teams readily embrace change.

  • Accelerate development of an innovation-driven culture through strategic application of influence techniques
  • Enhance team agility and responsiveness to market changes, powered by leaders skills in identifying and capitalising on crucial moments
  • Increase success rate of change initiatives and innovative projects through systematic use of the six sources of influence model
  • Develop better change management strategies with Crucial Influence skills

Learning outcomes

Clarify measurable results

Identify results you want and how you will measure progress.

Identify vital behaviours

Identify what two or three behaviours people should do and when they should do them.

Diagnose why change seems impossible

Use the Six Sources of Influence to address existing barriers to change.

Connect to values

Increase personal motivation by linking behaviours to values.

Invest in deliberate practice

Invest in training and practice so people have the skills to do the vital behaviours—even when difficult to do so.

Encourage

Harness praise and peer pressure to encourage and hold each other accountable.

Provide assistance

Ensure help from leaders and mentors is readily available when people need it.

Reward with care

Reward those who exhibit the vital behaviours—but do so sparingly.

Change the environment

Ensure tools, processes, and spaces are conducive to doing the vital behaviours.

Crucial Influence book

Bestselling Leadership Guide

The New York Times bestseller Crucial Influence serves as the cornerstone for this training, offering essential tools to inspire meaningful, lasting change in any environment. By applying the proven strategies from the book, individuals will learn to lead and motivate others while nurturing a cooperative and results-oriented culture.

  • Discover methods for encouraging positive behaviour shifts without relying solely on your authority.
  • Gain tools to create a shared vision, empowering others to contribute to lasting outcomes.

Take the next step—download the first chapter to start enhancing your leadership influence!

Download excerpt

Learn the way you want to

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Public course

Join one of our regular public courses, hosted by expert trainers in an easy to digest format.

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In-house training

Our expert team creates a custom plan for your organisation's specific needs.

Join an upcoming course

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Crucial Influence
February
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[AIM WA] Crucial Influence Training
Feb 21
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Feb 21
$1150
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Crucial Influence Training
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Mar 4
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Crucial Influence Training
May 27
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May 27
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Crucial Influence Training
Aug 19
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Aug 19
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Crucial Influence Training
Oct 14
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Oct 14
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Paramount in bringing about the sustained cultural change that we needed in the organisation. It reduced our operating costs by more than ten million.

Ken Diehm
 • 
CGG
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I’ve seen significant change at the twelve mines I’ve led through the Influencer model. I’ve put six to seven thousand people through the program. I know it works.

OH&S Manager
 • 
Gold Fields
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The Crucial Influence Model was paramount in bringing about the sustained cultural change that we needed in the organisation. It reduced our operating costs by more than $10 Million.

CEO
 • 
City of Greater Geraldton

Frequently asked questions

What is Crucial Influence training?

Crucial Influence training focuses on equipping leaders with evidence-based skills to implement sustainable change within their organisations. The program builds influencing skills and transforms the approach to leadership and behaviour change, enabling participants to drive meaningful and lasting improvements across various organisational challenges, such as employee engagement, workplace safety, and cross-cultural leadership.

What will I learn?

The training will teach you how to:

  • Identify and measure the vital behaviours that drive successful change
  • Diagnose barriers to change using the Six Sources of Influence model
  • Enhance workplace safety culture and employee engagement
  • Foster innovation and adaptability within your team
  • Connect behaviours to personal values to increase motivation and commitment
  • Utilise strategies for providing support, encouraging accountability, and rewarding positive behaviours

How long is the training and how much does it cost?

The Crucial Influence training is a one-day course.

The investment for the course is $790 excl. GST per participant.

Do you offer face-to-face and online training options?

Yes, we offer both face-to-face and virtual training options. Participants can join our regular public courses or arrange for in-house training tailored to the specific needs of their organisation.

Do you offer customised training for my industry?

Yes, we provide customised training solutions tailored to meet the specific needs of any industry. Our expert team collaborates with you to develop a training plan that addresses the unique challenges faced by your organisation.

Can we train our own staff to run the course?

Yes, organisations can train their own staff to run the course by certifying internal leaders and employees as trainers. This enables organisations to implement the training effectively and customise it to fit their specific culture and requirements.