Crucial Dimensions Team

Over the past 12 years, the skilled Crucial Dimensions team have delivered globally proven training to thousands of people in organisations across Australia and New Zealand. Our work has helped organisations to create cultures of safety, increase performance and accountability, as well as helped teams improve ‘peace of mind’ and overall team engagement.

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Fortune 500
Companies
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Top 20 Leadership
Training Company
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Countries Globally
In 18 Languages
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Global Research
And Experience

“Personally, I have used the skills myself. But also, some of my staff have gone through the training as well and I have seen a difference in the positive relationships within the team.”

Dr. Diana Lawrence

S.A. Health

Trusted By

Some of the world’s most innovative and successful organisations have trusted
Crucial Dimensions to teach them crucial skills.

Our Story

Rather than focusing on systems, processes or strategy, we focus on PEOPLE. More specifically, how people behave. Based on more than 30 years of ongoing social science research, our award-winning workplace training courses have been delivered to more than 2 million people worldwide.

Crucial Dimensions
Australia New Zealand Team

Geoff Flemming

Managing Director

Amy Donovan

Product Manager

Febby Bustamante

Customer Service Manager

Brad Rilatt

Master Trainer

Valerie Lew-Kiedrowski

Master Trainer

Roger Hunter

Master Trainer

What Our Happy Clients Say

“As the Principal and leader of St Phillip College, we have used Crucial Conversations for 5 years, Our leaders and staff now hold quality conversations to help drive our culture and therefore our success for our students, parents as well as the entire community.”
Darren Cox
St. Philip’s Christian College
“Personally, I have used the skills myself. But also, some of my staff have gone through the training as well and I have seen a difference in the positive relationships within the team.”
Dr. Diana Lawrence
S.A. Health
“Training mid-level and senior Managers in Crucial Conversations and being able to have the difficult discussions with the staff about difficult issues, challenges in a very appropriate and sensitive way was one of the foundational requirements that we needed.”
Peter Faulkner
CEO, Bendigo Health
“The Influencer Model was paramount in bringing about the sustained cultural change that we needed in the organisation. It reduced our operating costs by more than $10 Million.”
Ken Diehm
CEO, CGG.
“I’ve seen significant change at the twelve mines I’ve led through the Influencer model. I’ve put six to seven thousand people through the program. I know it works.”
Bob Povey
Gold Fields
“Crucial Conversations fit hand-in-glove with the other work we were doing with leaders, from the executive and director level to staff supervisors and physicians,”
Kristine White
Spectrum Health
Learn Life-Changing Skills

Transform Your Workplace Culture And Personal Confidence With
The Speak Up Skills

Learn how to handle the most crucial challenges of life
and work-those that involve human behaviour.