Tired. Exhausted. Worn out. These words aren’t fun. They’re often an excuse for us being at our worst. They’re signs of working too much and

Located 424 kilometres north of Perth with a population of approximately 40,000, Greater Geraldton is one of Australia’s regional capitals. The City boasts a prosperous

“Saying Thank You” is something we have all learnt as a child. What many people often overlook is the profound impact it has on our

You don’t need to know much about Crucial Conversations for the skills to make a difference. For many people, just one skill, phrase, or reminder

We create healthy connections in our lives when we’re actively curious and intentionally present. When we connect and really get to know people, the workplace

Imagine you’re at the beach on a classic summer day. You’re enjoying the weather and the view. To your left, you notice a group of

The happiest moments in life are those in which we’re present. I don’t just mean physically there. When we’re mentally present with those around us,

No one is immune to verbal blunders. Putting your foot in your mouth — whether consciously or accidentally — is easy to do, and as

Most people don’t look forward to crucial conversations. And they definitely don’t get excited about them. When we know it’s time to have a crucial

Mutual purpose matters in all types of relationships — work, family, friends, and even employees at the places you do business. I experienced it on

When we defend our literal words, we know our intentions aren’t always the best. It’s often not the content of the conversations that typically derails

The way you open a crucial conversation makes a huge difference on the outcome. If you want better results, you need to do these three

When we asked people to tell us of a time they felt excluded or disadvantaged because of their race, age, gender, national origin, or sexual

The first 30 seconds of a crucial conversation are the most important. Being able to say exactly what you want and having it land the

Mutuality isn’t all about the other person. It’s about you, too. When we teach the concepts of mutual purpose and respect in Crucial Conversations® Training,