Crucial Conversations® for Accountability teaches a process for managing performance, strengthening trust and reliability, and eliminating inconsistency. It provides skills for holding peers accountable—regardless of position or authority.
When co-workers make promises do you sigh in relief or do you start biting your nails? Do you make plans, set goals, give assignments and hope that maybe people will deliver? Attend this program to gain tools for resolving violated expectations, broken commitments and bad behaviour.
Organisations around the world have turned to Crucial Accountability to improve bottom-line results such as quality, efficiency, satisfaction, safety and more.
Teamwork and Relationships: A housing authority eliminated silos between departments and helped employees resolve conflicts with peers and supervisors
Efficiency: A school district saw a 50% drop in grievances that previously clogged their administrative system
Safety: A drilling company improved their total incident rate by 55% and reported zero accidents
Employee Turnover: Two organisations, from different industries reduced turnover rates by 8% and 40%
Key skills you will learn from the Training:
More than one million people and three hundred of the Fortune 500 companies have used the skills learnt on Crucial Conversations for Accountability to improve their organisation culture and create change for good.