The Standard in Effective Communication

Crucial Conversations® for Mastering Dialogue gives people the skills to step into disagreement, rather than over
or around it, and turn disagreement
into dialogue for improved
relationships and results.

“Speaking “up” within an organisation is possible, and when done properly, results in broader trust, involvement, and opportunity.”

– Joseph Grenny, Co-author of Crucial Conversations

Dialogue Pays Dividends

Crucial Conversations for Mastering
Dialogue Skills leads to results, including:

Learning Formats

Virtual Instructor Led

Join a Crucial Dimensions Master Trainer in our facilitated virtual classroom. Learn the crucial skills from the
comfort of your office or home.

Bring in a Crucial Dimensions Master Trainer or certify an internal trainer to teach Crucial Conversations for Mastering Dialogue in person to your employees.

Training Your Way

The Crucial Conversations for Mastering Dialogue Course is available in several delivery formats to address the diverse needs of your organisation

Your employees attend a virtual
or in-person public course.

Bring in a Crucial Dimensions Master Trainer to facilitate the in-person or virtual course for your organisation.

Certify an internal leader to facilitate the in-person or virtual course to employees. Certification courses are offered both in-person and virtually.

What Are People Saying

“As the principal and leader of St Phillip College, We have used Crucial Conversations for 5 years. Our leaders and staff now hold quality conversations to help drive our culture and therefore our success for our students,
parents as well as the entire community.”

– Darren Cox, St. Philip’s Christian College

Based on the Bestseller

Crucial Conversations is the business bestseller that has transformed and changed the way millions communicate.