If you ask someone to change their actions or behaviour, they’ll ask themselves two questions. Can I do it? Will it be worth it? The

When helping someone change their behaviour, almost all of us use the intuitive model that’s been ingrained in us from an early age. It’s a

Leadership is all about influencing change. Think of a goal you’ve set in your life. For your business? For your family? For your community? To

Sometimes our colleagues disappoint us, bosses treat us unfairly, or spouses let us down. We know we need to have a conversation, but we don’t… Why?

Helping people change can be a difficult task—especially when the behaviour you’re trying to influence is a longstanding habit. In some organisations, dysfunctional behaviour has

Most executives have given up on influence. I spoke with the CEO of a large defense contractor a number of years ago who was in

My father has a saying, “if something’s not worth doing at all, then it’s certainly not worth doing well.” I think that saying captures an