eBook

Costly Conversations

Unresolved conversations in the workplace can significantly impact productivity and profitability. Discover how Crucial Conversations training helps organisations in overcome communication barriers, improve performance, and foster a culture of trust and accountability.

This eBook explains how unresolved workplace conversations contribute to financial losses and offers practical steps to foster open communication that improves team performance and reduces costs. Learn about:

  1. The Hidden Costs of Avoidance: Learn how failing to address poor performance, disrespect, and unclear processes can result in wasted time, low morale, and financial losses that impact the bottom line.
  2. Key Reasons for Silence: Understand why employees hesitate to speak up, such as fear of retaliation, lack of support, and uncertainty about how to raise concerns.
  3. Strategies for Constructive Dialogue: Discover four essential communication skills, including reframing emotions, creating psychological safety, and inviting feedback to encourage healthy, productive discussions.

Equipping employees with the right communication tools can help your organisation avoid costly miscommunication and foster a culture of trust and accountability.

To learn more about how your organisation can benefit from Crucial Conversations for Mastering Dialogue training, click here.

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