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This eBook provides strategies for handling accountability discussions to improve communication and build stronger professional relationships. Learn about:
- Recognising and Addressing Gaps: Learn how to identify and address gaps between expected and actual behaviour using clear, fact-based communication.
- Managing Difficult Conversations: Gain practical steps to approach accountability discussions with confidence, reducing defensiveness and fostering collaboration.
- Creating Mutual Respect and Understanding: Understand how to frame conversations to demonstrate positive intent and support while ensuring accountability.
To learn more about how your organisation can benefit from Crucial Conversations for Accountability training, click here.
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