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This eBook provides guidance on how to respond constructively to tough feedback and maintain composure in difficult situations. Learn about:
- Managing Emotional Responses: Learn techniques to stay calm and create a sense of psychological safety for yourself when receiving unexpected or harsh feedback.
- Reflecting and Processing Feedback: Understand how to pause, reflect, and evaluate feedback before responding, ensuring thoughtful engagement.
- Taking Responsibility for Self-Worth: Build resilience by cultivating self-worth that isn’t dependent on external validation, making feedback easier to handle.
To learn more about how your organisation can benefit from Crucial Conversations for Accountability training, click here.
If you want to learn more about Crucial Learning skills, subscribe to our newsletter.
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